Welcome to Zeretail! These Terms of Service ("Terms") govern your use of Zeretail's website, mobile application, and related services (collectively, the "Platform"), operated by Zeretail ("we," "us," or "our").
By accessing or using the Platform, you agree to these Terms. If you do not agree, please discontinue use immediately.
1. Eligibility
You must be:
- At least 18 years old, and
- Authorized to act on behalf of a registered business or entity (e.g., MSME, restaurant, retail business).
By using Zeretail, you confirm compliance with these requirements.
2. Account Registration
To access the Platform, you must create an account and agree to:
- Provide accurate, current, and complete information.
- Safeguard your login credentials.
- Accept responsibility for all activities under your account.
We reserve the right to suspend or terminate accounts violating these Terms.
3. Services Offered
Zeretail provides:
- Fast B2B delivery (food, packaging, raw materials, etc.) to MSMEs, restaurants, and retail businesses, typically within 1 hour.
- AI-driven recommendations for business growth.
We may modify, suspend, or discontinue services without prior notice.
4. Pricing & Payments
- Prices are exclusive of taxes unless stated otherwise.
- Payment methods: UPI, bank transfer, credit/debit cards.
- Fees apply only upon successful sales (where applicable).
- Zeretail is not liable for third-party payment processor issues.
5. Order Fulfillment & Delivery
- Delivery times vary by location and product availability.
- For delays/non-availability, you may modify or cancel orders.
- Inspect goods upon delivery and report issues promptly.
6. User Conduct
You agree not to:
- Violate laws or third-party rights.
- Engage in fraudulent, abusive, or harmful activities.
- Disrupt the Platform's functionality.
7. Intellectual Property
All content (logos, trademarks, technology) is owned by Zeretail or licensed to us. Unauthorized reproduction, distribution, or derivative works are prohibited.
8. Disclaimer & Liability
- The Platform is provided "as is"—we do not guarantee uninterrupted, error-free, or tailored service.
- Zeretail is not liable for indirect, incidental, or consequential damages arising from Platform use.
9. Indemnification
You agree to indemnify Zeretail (including affiliates, employees, and agents) against claims, damages, or losses from your misuse or Terms violations.
10. Termination
We may suspend or terminate your access without notice for violations or legal risks.
11. Governing Law
These Terms are governed by Indian law. Disputes will be resolved in the exclusive jurisdiction of [Insert City, e.g., New Delhi] courts.
12. Changes to Terms
We may update these Terms periodically. Continued use after changes constitutes acceptance.
13. Contact Us
For questions: